New Apple Policy says They Won’t Unlock Devices for Government Requests

Adding to the recent publicity it has received after revealing the iPhone 6, and the new iOS 8 operating system, Apple is now taking a stance on the government’s access to its devices.

Our commitment to customer privacy doesn’t stop because of a government information request,” states the headline on a new section in Apple’s privacy policy.

The company goes on to state that, although receiving requests from the government for user information is “a consequence of doing business in the digital age,” it believes in being “as transparent as the law allows about what information is requested.”

Apple has never worked with any government agency from any country to create a ‘back door’ in any of our products or services,” maintained the company. “We have also never allowed any government access to our servers. And we never will.

According to Apple, the most common requests it receives for information from the law enforcement, comes in the form of either a “Device Request,” or an “Account Request.”

Our legal team carefully reviews each request, ensuring it is accompanied by valid legal process,” stated the company. “All content requests require a search warrant.

Apple insisted that if it was “legally compelled” to reveal any information that was not counterproductive to a certain case, they would provide notice to the customer “when allowed” and would “deliver the narrowest set of information possible in response.”

Apple also added that national security-related requests are “not considered Device Requests or Account Requests and are reported in a separate category altogether.”

According to Apple, “Less than 0.00385% of customers had data disclosed to government information requests.”

On all Apple devices that running on Apple’s new operating system, called iOS 8, the company promises that user data, such as emails, contacts, photos, and messages, are placed under the protection of the user’s passcode, which Apple cannot circumvent.

Unlike our competitors, Apple cannot bypass your passcode and therefore cannot access this data. So it’s not technically feasible for us to respond to government warrants for the extraction of this data from devices in their possession running iOS 8.